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NEED ASSISTANCE?

enquiries@kookysoul.com

 

© 2017 by Kooky Soul. Based in Potterspury, Towcester.

Proudly created with Wix.com

MAKE YOUR OWN RULES

Kooky Soul (n.)

A woman who knows her own mind and makes her own rules; is unique and quirky with a great sense of style.

Have any questions or concerns? 

We’re always ready to help!

Contact us at:

PO Box 7806

Potterspury

Towcester

NN12 7SY

enquiries@kookysoul.com

A B O U T  U S

Kooky Soul is an online ladies fashion boutique selling affordable, on-trend clothes for ladies who make their own fashion rules.

RETURNS

If you are not completely satisfied and wish to return or exchange an item please contact enquiries@kookysoul.com . You will then receive a returns notice via email to attach to your parcel, then simply drop off at your local post office.

 

We offer free returns and exchanges within 14 days of receipt of your item. Please see Terms and Conditions for further information.

FAQ

Do you provide International delivery?

 

We are an up and coming UK brand focusing on the best of UK collections so currently only offer UK delivery. As we grow this is something we may be able to offer in the future.

 

How do I return an item?

 

If you are not completely satisfied and wish to return/ exchange an item please contact           enquiries@kookysoul.com . You will then receive a returns notice via email to attach to your parcel, then simply drop off at your local post office.

 

What is your returns policy?

 

We offer free returns and exchanges within 14 days of receipt of your item if you are not completely satisfied. Please see terms and conditions for further information.

How do I track my order?

 

Once your order has been dispatched you will be sent a confirmation email confirming the expected delivery date. If you have any queries in regards to your delivery please email enquiries@kookysoul.com.

 

How can I contact your couriers?

 

This is currently not an option but watch this space!

 

 

What are your delivery options?

 

We currently offer a 3-5 day delivery service however, if you are in urgent need of an item, please contact enquiries@kookysoul.com and we will endeavor to help.